Artisan Baking Excellence

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Privacy Policy

Effective Date: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, phone number, delivery address, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our baking services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and events.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with trusted service providers who assist us in operating our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

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Terms of Service

Effective Date: January 1, 2026

Acceptance of Terms

By accessing and using Flour Pro Trust services, you accept and agree to be bound by the terms and provision of this agreement.

Service Description

Flour Pro Trust provides custom baking services including but not limited to wedding cakes, birthday cakes, pastries, and baking classes. All services are subject to availability and advance booking requirements.

Order and Payment Terms

Orders must be placed with sufficient advance notice. Custom cakes require a minimum of 72 hours notice. Payment terms vary by service type and order size. A deposit may be required for large or custom orders.

Cancellation Policy

Cancellations must be made at least 24 hours in advance for standard orders. Custom cake cancellations require 48 hours notice. Cancellation fees may apply depending on the timing and nature of the order.

Limitation of Liability

Flour Pro Trust liability shall not exceed the amount paid for the specific service. We are not liable for any indirect, incidental, or consequential damages.

Contact Information

For questions regarding these terms, contact us at [email protected].

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Disclaimer

Last Updated: January 1, 2026

General Information

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, Flour Pro Trust excludes all representations, warranties, conditions and terms relating to our website and the use of this website.

Allergen Information

Our baking facility processes wheat, eggs, dairy, nuts, and other common allergens. While we take precautions to prevent cross-contamination, we cannot guarantee that any product is completely free from allergens. Please inform us of any allergies when placing your order.

Product Variations

As our products are handcrafted, slight variations in appearance, color, and design may occur. We strive to match custom designs as closely as possible but cannot guarantee exact replication of provided images or samples.

Delivery and Pickup

Delivery times are estimates and may vary due to weather, traffic, or other unforeseen circumstances. Flour Pro Trust is not liable for delays beyond our reasonable control.

Photography

We may photograph our baked goods for marketing purposes. By placing an order, you consent to the use of photos of your custom items for promotional materials unless specifically requested otherwise.

Questions

If you have any questions about this disclaimer, please contact us at [email protected].